Get 24/7 assistance with your rides, account, or driver application.
Use the form to prepare a clean support draft for ride issues, airport pickup questions, pricing clarifications, and driver-app requests.
Response time: within 2 hours
English, Turkish, German, Russian, Arabic
Fill in the fields below and we will open a ready-to-send draft addressed to [email protected] in your email app.
Quick answers
Choose your pickup and destination in the app or on a route page, review the route information and the official-tariff-based estimate, and send the request to nearby drivers.
Displayed amounts are calculated from the official Antalya taxi tariff valid in Antalya. They are informational estimates shown before a request is sent, not platform-set binding fares.
No. The platform forwards requests to nearby drivers, and each driver independently decides whether to accept.
Send a structured message and our team can review the request with route, pickup, airport, and account context already included.
Open support email